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CCycle Comprehensive Customer Service Tool for Growth with features:
Multi-source AI Agent Training:
Training from files: PDF, Word, Excel, product catalogs.
Training from Website: Automatically extract content.
Training from Text & Q&A set according to scenarios.
Quick deployment, no deep technical knowledge required.
Multi-channel Integration:
Zalo Official Account & Personal Zalo (Beta).
Facebook Messenger.
Telegram
Website Chat (Embed).
Manage all conversations on a single interface, automatically post and respond to comments.
Professional ZBS Campaign Management:
Create and manage ZNS templates according to Zalo standards.
Schedule automatic sending for customer service & marketing campaigns.
Segment target customers for personalization.
Monitor the status and effectiveness of campaigns.
System Integration & Expansion (API):
Provide a complete, clear API documentation.
Easily integrate with Website, CRM/ERP, mobile Apps, and other internal systems.
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